Sarah Flowers recently retired as Deputy County Librarian for the Santa Clara County Library in California. She has written articles and reviews for Voice of Youth Advocates and School Library Journal, and is currently Editor-in-Chief of Young Adult Library Services, YALSA's quarterly journal. She was elected 2011-12 president of YALSA. She was a member of the first class of Library Journal's "Movers and Shakers," and was named one of the top 40 distinguished alumni of the San Jose State School of Library and Information Science. She has worked as a young adult librarian, a supervisor of adult and young adult services, and a community librarian as a branch manager.

Evaluating Teen Services and Programs--print/PDF e-book Bundle
This specially priced bundle includes a print copy for desk reference along with the e-book version. The download link for this product can be found on the final confirmation screen after you complete your purchase, and may also be accessed from your Account Profile; the print copy will be shipped to you. For more information about ALA eEditions file types and how to view them on eReaders, desktop computers, and other devices, see this page.
- Description
- Table of Contents
- About the Author
Flowers offers guidance for librarians in examining all aspects of teen programming and services to determine where improvement is needed. Readers will learn how to
- Develop goals and objectives for evaluation
- Collect the data for a realistic picture of a library’s strengths and weaknesses
- Use many different types of data with the help of practical examples included in the text
- Evaluate YA collections, summer reading programs, special events, and library staff
This guide comes with an explanation of the YALSA competencies, the YALSA teen services evaluation tool, and models for what excellent teen services programs should look like. Ready-to-use evaluation forms and checklists save time and resources by improving assessment methods in minutes.
- User Data
- Usage Data
- Policies and Procedures
- Program Data
- Budget Data
- Facilities Data
- Function Data
- Staffing Data
- Statistical Data
- Evaluating Policies and Procedures
- Competencies
- Changing Policies
- Informal Evaluations
- Formal Evaluations
- Focus Groups
- How Library Administrators Can Use the Evaluation Tool
- How Trustees and Governing Bodies Can Use the Evaluation Tool
- How Library Patrons and Community Members
- Can Use the Evaluation Tool
- How Library and Information Science Faculty
- Can Use the Evaluation Tool
- How Teen Services Librarians Can Use the Evaluation Tool
- Needs Assessments
- Summer Reading Programs
- Program Evaluation
- Staff Evaluation
- YALSA's Competencies for Librarians Serving Youth: Young Adults Deserve the Best
- YALSA Teen Services Evaluation Tool