Emily J. M. Knox is an assistant professor in the School of Information Sciences at the University of Illinois at Urbana-Champaign. Her research interests include information access, intellectual freedom and censorship, information ethics, information policy, and the intersection of print culture and reading practices. She teaches a course on intellectual freedom and censorship and a course on information ethics. She was awarded the Illinois Library Association Intellectual Freedom Award and was named a WISE Instructor of the Year in 2015. Her books include Book Banning in 21st Century America and Document Delivery and Interlibrary Loan on a Shoestring. She also contributed a chapter on religion and intellectual freedom to The Library Juice Press Handbook of Intellectual Freedom: Concepts, Cases, and Theories, the 2016 winner of the Eli M. Oboler Memorial Award for best published work in intellectual freedom. She received her PhD from the School of Communication and Information at Rutgers University and her MLIS from the iSchool at Illinois. She also holds a BA in Religious Studies from Smith College and an AM in the same field from The University of Chicago Divinity School. She was the associate director and reference librarian at the St. Mark’s (now Keller) Library of the General Theological Seminary of the Episcopal Church in New York City for five years before returning to school. She was named 2019-2020 Centennial Scholar by The School of Information Sciences at the University of Illinois at Urbana-Champaign.
- Table of Contents
- About the Author
Written specifically for libraries facing budgetary constraints, limited resources and inadequate training, this invaluable guide outlines the time-management skills and technical ingenuity that will help transform Interlibrary Loan (ILL) and document delivery service into an efficient and organized operation. Author Emily Knox considers the unique challenges of ILL for the librarian juggling multiple roles, and provides a comprehensive overview of best practices, policies and service guidelines that can be easily and practically applied no matter how busy you are. Document Delivery and Interlibrary Loan on a Shoestring provides a jargon-free breakdown of the laws, codes and regulations that govern ILL and document delivery policy decisions. There is guidance to help you develop compliant and cost effective policies, streamline borrowing and lending procedures, and optimize workflow. While there is a thorough overview of the field’s newest time-saving technologies, Knox also explains the many ways in which smaller institutions can go paperless for less, with practical tips for using widely available office technology and free open source products to receive and track ILL and document delivery transactions. The book also includes helpful illustrations and appendices with templates for easily reproducible forms, as well as examples of best practices and real life policies used in both public and academic libraries.
"This exceptionally helpful book is recommended for all small and even medium-sized libraries."