Ann Burlingame is deputy director of the Wake County Public Library System (WCPL). Ann received ALA’s 2015 Peggy Sullivan Award for Public Library Administrators Supporting Services to Children. Under Ann's leadership the Every Family Ready to Achieve initiative was implemented in WCPL, which focused on removing barriers to service for vulnerable populations. This initiative included the ABC Craft and Learn program which simulates a Pre-Kindergarten classroom and supports a child's smooth launch to kindergarten.
Decreasing Barriers to Library Use (PLA On-Demand Webinar)—INDIVIDUAL USER
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- Learning Outcomes
- Who Should Attend
- About the Presenters
A PLA 2020 Virtual Conference On-Demand Session
The Wake County (North Carolina) Public Library System has made decreasing barriers to library use a priority in their strategic and tactical planning. This session explores common barriers including unnecessary or restrictive policies, difficulties of accessing library facilities, lack of service awareness, and insufficient literacies. Learn how the library has worked to combat the impact of these barriers by systematically reviewing and updating library policies and operational practices and by responding to customer needs within their community.
Originally presented as part of the PLA 2020 Virtual Conference on February 27, 2020.
This session aligns with the pathway for Public Library Stewards in PLA's Theory of Change for Professional Development. To learn more, please visit ala.org/pla/education/theoryofchange.
Running time: 1 hour
At the conclusion of this on-demand webinar, participants will be able to:
- Identify potential barriers to library use in your community;
- Find and develop solutions to barriers; and
- Consider alternative policies, operations, and programming initiatives that may decrease barriers.
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Upon purchase you will receive an access instructions PDF in the form of a digital download. The download link can be found on the final confirmation screen after you complete your purchase, and it may also be accessed from your Account Profile. This PDF contains a link to the webinar recording and a password you'll need to view it. You must download this PDF and follow the instructions in order to access the webinar recording.
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This on-demand session is intended for those with no previous knowledge of the topic.
PLA does not award credit hours, or CEUs, for its on-demand webinars and cannot verify participation.
If you have questions or problems accessing a recording, send a message to firstname.lastname@example.org or call 800-545-2433 ext. 5PLA (5752).
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