Darlene E. Weingand

Darlene E. Weingand, Ph.D., is currently adjunct professor at the University of Hawaii, Manoa, and professor emeritus at the University of Wisconsin, Madison, where she served for many years as professor in the School of Library and Information Studies. One of the nation's leading marketing consultants, speakers, and educators in library and information science management, Weingand is the best-selling author of Customer Service Excellence: A Concise Guide for Librarians and Future-Driven Library Marketing (ALA Editions).

Products by Darlene E. Weingand: 
Image for Administration of the Small Public Library, 4th Edition