Dana L. Ladd, MS, SLIS, AHIP manages the Community Health Education Center (CHEC) at Virginia Commonwealth University Health System and is an Assistant Professor on the faculty of VCU Libraries. She received her Bachelor of Arts degree from the College of William and Mary and graduated from the University of Tennessee School of Information Science in 2000. In 2007 she completed a Specialist Degree in Library and Information Science from the University of South Carolina. At the CHEC, she assists patients and their family members in finding reliable health information at about their illness or condition. She is currently pursuing a PhD in Social and Behavioral Health at Virginia Commonwealth University.