Karl Bridges has been a professional academic reference librarian for more than twenty years. He is the acting dean at Eli M. Oboler Library at Idaho State University. He holds master's degrees in history from Miami University and the University of Illinois, from which he also has an MLS. He has extensive professional writing experience, including scholarly articles in journals such as American Libraries and The Journal of Library Philosophy and Practice. He has also written three books (two as sole author, one as editor) and a book chapter on various library subjects including Web 2.0, library interviewing, and the future of libraries. He is also a book reviewer for publications including the Journal of Electronic Resources Librarianship and Catholic Library World.
- Table of Contents
- About the Author
- Offer strategies for planning and implementing a customer-based collection program
- Summarize its potential impact on a library's budget
- Discuss cataloging implications, and other day-to-day operational issues
- Present guidelines for evaluating and marketing
"Its title defies tradition, using the word ‘customers' for the audience of students and faculty who populate virtually all college and university libraries … Academic library bibliographers and selectors need to read this book. It offers evidence that patron-driven acquisition of e-books is succeeding. Perhaps, it is due, at least in part, to the immediate gratification it affords—the library equivalent of Amazon.com's 'buy with one click.' Think about what that has meant for Amazon."
"This book succeeds at providing an overview—complete with examples —of how different academic libraries are deploying and managing DDA Programs … worthwhile for any academic librarian involved in or interested in the topic of demand-driven acquisitions."
— Technical Services Quarterly
"Any librarian who is interested in issues related to collection development, even if he or she has already begun implementing a customer-oriented policy such as purchasing books ordered though ILL, would benefit from Customer- Based Collection Development's comparisons of various experiences. Reading this book is a practical way to learn about questions that may need to be addressed when utilizing PDA, and the reader will appreciate seeing how other libraries have addressed some of these questions."
— Serials Review