Creating a Culture of Usability in Your Library eCourse

You must complete your registration in advance of the eCourse by following the instructions contained in the PDF download that accompanies your purchase. The download can be found on the final confirmation screen after you complete your purchase and may also be accessed from your account. Select "My Account" and then select the "Files" tab to see all of your digital downloads.

ALA Member: 
$ 179.10
Item Number:
From:  October 22, 2018
To:  November 18, 2018
Delivery Method: 
4 weeks
Estimated Hours of Learning: 
24 Hours
ALA Publishing eLearning Solutions
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This eCourse addresses the increasing need for libraries to improve user experience by concentrating on usability and usability testing. User experience expert Krista Godfrey explores usability beyond web applications into physical services and teaches you how you can put your users first, can more easily implement user-driven changes that enhance your library, and can incorporate the principles of usability and usability testing into your organization’s values. You’ll walk away from this course with practical strategies to implement a culture of usability and a better understanding of the types of usability testing available and how they function. This eCourse provides you with a foundation in usability that can help you employ the most relevant tools to better understand your users and their needs.

After completing this eCourse, you will be able to

  • define usability and usability testing
  • apply usability tools to testing scenarios
  • determine the benefits of moving to a culture of usability
  • apply usability testing principles to areas other than website testing

How this eCourse Works
The eCourse begins on October 22, 2018. Your participation will require approximately four to five hours a week, at times that fit your schedule. There are no live sessions. All activities take place on the website, and you will be expected to

  • Read, listen to or view online content
  • Post to online discussion boards
  • Complete weekly assignments or activities

Instructor Krista Godfrey will monitor discussion boards regularly during the 4-week period, lead group discussions, and will also answer individual questions. All interaction will take place on the eCourse site, which will be available 24 hours a day, 7 days a week. It's recommended that students log into the site on the first day of class or within a few days for an overview of the content and to begin the first lesson.

User Requirements

Participants will need regular access to a computer with an internet connection for online message boards participation, viewing online video, listening to streaming audio (mp3 files), and downloading and viewing PDFs and PowerPoint files. ALA Publishing eLearning Solutions eCourses are fully compatible with Windows and MacOs.

Bulk Orders

This eCourse is licensed for a single user. For pricing on bulk purchases in excess of $1,000, please contact us for more information.

Please note that this eCourse outline below is tentative, and that the final outline may vary slightly from the information below.

Week 1: What is usability testing?
        a. Usability vs UX
        b. Types of usability testing
        c. Benefits

Week 2: Usability testing tools
        a. What should I test?
        b. Usability beyond websites
        c. Usability tools
        d. Scheduling & compensation

Week 3: Why a culture of usability?
        a. Why a culture of usability instead of just testing?
        b. Shared values
        c. Can I change a culture?
        d. Buy in vs join in

Week 4: How can I create a culture of usability? 
        a. Teams vs solo
        b. Who should be involved?
        c. How do I get others involved?
        d. Moving beyond usability testing on websites

Krista Godfrey

As a liaison librarian, Krista Godfrey became interested in instructional technologies. Her growing interest in the use of technologies in libraries recently lead her to a position as Web Services Librarian at Memorial University of Newfoundland, where she concentrates on the library website, usability, user experience and mobile library resources. She was previously the president/treasurer of the Ontario Library Information Technology Association. She blogs at the wee librarian.

If you have any questions about this eCourse, please contact us at

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