Content management systems facilitate providing the right information to the right user. These integrated systems allow libraries and other information organizations to create, organize, share, and publish documents and materials; thus, they are among today’s hottest information technologies. This essential new handbook provides step-by-step guidance for developing needs specification statements, selecting, and implementing content management system software (CMS). Every aspect of the process is covered--establishing the need; determining requirements; exploring the merits of open-source, proprietary, and internally built software; managing vendor selection; implementation; assessment; and more. This manual will be of value to all professionals involved in their library’s technology decisions.