The Complete Guide to Preparing and Implementing Service Level Agreements, Second Edition:

Customers outside of North America (USA and Canada) should contact Facet Publishing for purchasing information.

Find on LibraryThing.Find on WorldCat.
$105.00
ALA Member: 
$ 94.50
Item Number: 
978-1-85604-410-3
Publisher: 
Facet Publishing, UK
Pages: 
208
Width: 
6"
Height: 
9"
  • Description

Using case studies, examples, and helpful checklists, this step-by-step guide explains the fundamentals of working with service level agreements in a clear and easy-to-read style.

Also of Interest: 
Image for Dynamic Youth Services through Outcome-Based Planning and Evaluation
Dynamic Youth Services through Outcome-Based Planning and Evaluation
Image for Picture Books Plus: 100 Extension Activities in Art, Drama, Music, Math, and Science
Picture Books Plus: 100 Extension Activities in Art, Drama, Music, Math, and Science
Image for Storytelling with Puppets: Second Edition
Storytelling with Puppets: Second Edition
Image for Connecting Boys with Books: What Libraries Can Do
Connecting Boys with Books: What Libraries Can Do
Image for Serving Teens through Readers' Advisory
Serving Teens through Readers' Advisory
Image for Something Musical Happened at the Library: Adding Song and Dance to Children's Story Programs
Something Musical Happened at the Library: Adding Song and Dance to Children's Story Programs
Image for Reading is Funny! Motivating Kids to Read with Riddles
Reading is Funny! Motivating Kids to Read with Riddles
Image for A Box Full of Tales
A Box Full of Tales