The Complete Guide to Preparing and Implementing Service Level Agreements, Second Edition:

Customers outside of North America (USA and Canada) should contact Facet Publishing for purchasing information.

Find on LibraryThing.Find on WorldCat.
$105.00
ALA Member: 
$ 94.50
Item Number: 
978-1-85604-410-3
Publisher: 
Facet Publishing, UK
Pages: 
208
Width: 
6"
Height: 
9"
  • Description

Using case studies, examples, and helpful checklists, this step-by-step guide explains the fundamentals of working with service level agreements in a clear and easy-to-read style.

Also of Interest: 
Image for The Library and Information Work Primer, Second Edition:
The Library and Information Work Primer, Second Edition:
Image for Teaching Information Skills, Second Edition: Theory and Practice
Teaching Information Skills, Second Edition: Theory and Practice
Image for Know It All, Find It Fast, Second Edition: An A-Z Source Guide for the Enquiry Desk
Know It All, Find It Fast, Second Edition: An A-Z Source Guide for the Enquiry Desk
Image for A Guide to Finding Quality Information on the Internet, Second Edition: Selection and Evaluation Strategies
A Guide to Finding Quality Information on the Internet, Second Edition: Selection and Evaluation Strategies
Image for Walford's Guide to Reference Material, Eighth Edition: Volume 2, Social and Historical Sciences, Philosophy and Religion
Walford's Guide to Reference Material, Eighth Edition: Volume 2, Social and Historical Sciences, Philosophy and Religion
Image for CILIP Guidelines for Secondary School Libraries, Second Edition:
CILIP Guidelines for Secondary School Libraries, Second Edition:
Image for The Academic Library, Second Edition:
The Academic Library, Second Edition:
Image for Preparing Collections for Digitization
Preparing Collections for Digitization