The Complete Guide to Performance Standards for Library Personnel:

$67.00
ALA Member: 
$ 60.30
Item Number: 
978-1-55570-262-5
Publisher: 
ALA Neal-Schuman
Pages: 
218
Width: 
6"
Height: 
9"
  • Description
  • Table of Contents

To develop staff effectively, supervisors need consistent standards. This practical guide contains detailed samples of standard position functions - complemented by objective and measurable assessment criteria - that can be adapted for use by all libraries. Standards for paraprofessional staff include public services, technical services, and administrative jobs. Standards for professional staff include department heads/administrative tasks, public services (divided into reference, bibliographic instruction, online searching, Internet usage, interlibrary loan, government documents, and circulation/access services), and technical services (divided into cataloging, acquisitions, and systems automation). Also contains performance standards for student workers, a special section covering background and management issues of performance standards (including EEOC and legal issues), a bibliography, and an index.

To develop staff effectively, supervisors need consistent standards. This practical guide contains detailed samples of standard position functions - complemented by objective and measurable assessment criteria - that can be adapted for use by all libraries. Standards for paraprofessional staff include public services, technical services, and administrative jobs. Standards for professional staff include department heads/administrative tasks, public services (divided into reference, bibliographic instruction, online searching, Internet usage, interlibrary loan, government documents, and circulation/access services), and technical services (divided into cataloging, acquisitions, and systems automation). Also contains performance standards for student workers, a special section covering background and management issues of performance standards (including EEOC and legal issues), a bibliography, and an index.