Jean Badalamenti, MSW, is DC Public Library’s health and human services assistant manager, working in the service design and engagement office. Since 2014, she has been developing programs, creating partnerships, and training DCPL staff to support customers experiencing homelessness. Jean's most recent project equips DCPL staff with dialogue facilitation skills that support the public library as center for civic engagement and community dialogue.
Applying Trauma-Informed Concepts to Reduce Harm: A PLA Social Worker Task Force Webinar—INDIVIDUAL USER
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- Learning Outcomes
- Who Should Attend
- About the Instructors
This on-demand webinar—the third in a series—dives into how a trauma-informed service philosophy can reduce harm for library staff and patrons. Panelists address specific scenarios and help participants begin to use trauma-informed concepts to address concerns before they arise and when they arise. By incorporating concepts and research covered in the first two webinars, attendees learn how to look through a trauma-informed lens and gain ideas to consider when approaching an interaction. In this latest installment in the series, members of the PLA Social Worker Task Force continue to explore trauma-informed services at the library. Previous webinars in the series have looked at what a trauma-informed approach is and why it is important; this on-demand webinar focuses on how to implement a trauma-informed approach. However, each webinar is designed to stand alone, so attendance at the previous webinars in the series is not a prerequisite. Originally presented December 18, 2019.
Running time: 1 hour, 7 minutes
At the conclusion of this on-demand webinar, participants will be able to:
- Understand trauma-informed considerations;
- Understand the concept of harm-reduction and how trauma-informed considerations can reduce harm;
- Use grounding techniques when approaching an interaction; and
- Practice taking all learned information and forming a trauma-informed approach.
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Upon purchase you will receive an access instructions PDF in the form of a digital download. The download link can be found on the final confirmation screen after you complete your purchase, and it may also be accessed from your Account Profile. This PDF contains a link to the webinar recording and a password you'll need to view it. You must download this PDF and follow the instructions in order to access the webinar recording.
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This webinar is intended for public library staff at all levels of experience; library administration; public library social workers; social work educators; library social work interns; field supervisors; social work students; MLIS students; all library workers; library security staff; other social service agencies; members of the public.
PLA does not award credit hours, or CEUs, for its on-demand webinars and cannot verify participation.
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This on-demand webinar is intended for the sole use of the purchaser, whether an individual or group. Redistribution or rebroadcast to another individual or group other than the purchaser is prohibited. Thank you for your cooperation.