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User Studies For Digital Library Development
Milena Dobreva, Andy O'Dwyer, Pierluigi Feliciati
Item Number: 978-1-85604-765-4
Publisher: Facet Publishing, UK
Price: $99.95
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Customers outside of North America (USA and Canada) should contact Facet Publishing for purchasing information.

192 pages
6" x 9"
ISBN-13: 978-1-85604-765-4
Year Published: 2012

Read the Table of Contents and Chapter 1 of this book now!

As the information environment becomes increasingly electronic, digital libraries have proliferated, but the focus has often been on innovations in technology and not the user. User Studies For Digital Library Development focuses on the feedback that matters most when developing digital services: the library user’s. Research and analysis of users is essential to fine-tune the content and approach of digital libraries, and this landmark guide by Milena Dobreva, Andy O'Dwyer, and Pierluigi Feliciati explores the place and methods of user studies in digital libraries and explains the different types of studies. Offering methods to ensure libraries are effective, accessible and sustainable in the long term, this book covers such key topics as
  • The place of user studies in digital libraries
  • Explaining user-centric studies, information behavior and user experience studies 
  • User-study methods, including surveys, questionnaires, expert evaluation methods, eye tracking, deep log analysis, personae and ethnographic studies
  • Critical issues such as evaluation of digital libraries, digital preservation, social media, the shift to mobile devices, and ethics
  • How user studies function in different types of institutions, from libraries, archives, and museums to audiovisual collections and art collections
  • The future of user studies
This book is ideal for anyone involved in the development, design, or support of digital library services.
About the Authors

Dr. Milena Dobreva is a senior researcher at CDLR, University of Strathclyde. She managed the DiSCmap project on user priorities in digitization of special collections and coordinated the Europeana user and functionality study.

Andy O'Dwyer has been with the BBC since 1986 applying technical solutions to the long term preservation of broadcast material. He has managed several European collaborative projects providing online access to parts of the BBC's newly digitized content.

Pierluigi Feliciati is a Researcher at the University of Macerata, Italy.


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