Browse Our Categories



Collaborating with Teens to Build Better Library Programs eCourse
Jennifer Velásquez
Item Number: 1541-8926
Publisher: ALA Publishing eLearning Solutions
Price: $175.00
Email Friend
  Order Options:  
  Add To Cart  
  Add To Wish List  
This eCourse is now closed. We plan on offering the eCourse again soon. If you’d like to an email alert when we schedule the next session, please complete this form.


Asynchronous eCourse beginning Monday, November 6, 2017 and continuing for 4 weeks

An ALA Publishing eLearning Solutions eCourse facilitated by Jennifer Velásquez.

Please note: Your purchase at the ALA Store is only Step 1 of a 2-Step Registration process!

Upon purchase you will receive a registration PDF in the form of a digital download. This PDF contains a link to our Registration page and a password. You must download this PDF and follow the instructions in order to complete the registration. The download link can be found on the final confirmation screen after you complete your purchase, and may also be accessed from your Account History. Confirmation with login instructions, reminders, and alerts will go to the email address used in the registration.

This eCourse is licensed for a single user. For pricing on bulk purchases in excess of $1,000, please contact us for more information.

Estimated Hours of Learning: 24
Certificate of Completion available upon request

Only a foundation of teen participation can build a vibrant environment such as the one in San Antonio’s main library, where teens use computers, listen to music, take cooking classes, do homework, participate in books clubs, and generally hang out. “Teens want a place that welcomes them; they want a role in decision-making, a place that responds to their needs, where they can congregate, socialize, and have a relationship with adults that care about them, who are not their teachers or parents," says Jennifer Velásquez, Coordinator of Teen Services for the San Antonio Public Library System (TX), and a 2011 Library Journal Mover & Shaker. In this eCourse, Velásquez presents practical strategies for giving teens the lead in developing high-appeal programs, collections, and services. Through lectures, readings and interactive assignments, you will also learn how to draw from the insights of teens to create an online presence that is both relevant and effective.

Topics include:

  • Identifying and overcoming possible internal and external barriers to teen library programming including lack of funds, and organizational resistance
  • How to position teens for success in program development and implementation
  • Designing teen-friendly library spaces
  • Developing, maintaining, and displaying your collection for teens
  • Publicizing your library effectively with social media and the web
  • Motivating teen volunteers
  • Developing library policy that works for teens, by teens
  • How to demonstrate positive results to library administrators, board members, city officials, community members, and other stakeholders through high-impact, low-cost methods such as photos, videos and teen comments

How this eCourse Works

The eCourse begins on Monday, November 6, 2017. Your participation will require approximately six hours a week, at times that fit your schedule. All activities take place on the website, and you will be expected to:

  • Read, listen to or view online content
  • Post to online discussion boards
  • Complete weekly assignments or activities

Instructor Jennifer Velásquez will monitor discussion boards regularly during the 4-week period, lead group discussions, and will also answer individual questions. All interaction will take place on the eCourse site, which will be available 24 hours a day, 7 days a week. It's recommended that students log into the site on the first day of class or within a few days for an overview of the content and to begin the first lesson.

User Requirements

Participants will need regular access to a computer with an internet connection for online message boards participation, viewing online video, listening to streaming audio (mp3 files), and downloading and viewing PDFs and PowerPoint files. ALA Publishing eLearning Solutions eCourses are fully compatible with Windows and MacOs.

At Your Service

Accommodations are offered based on user needs. For transcription or other accessibility requests, please contact us at

About the Instructor

Jennifer Velásquez serves as Coordinator of Teen Services for the San Antonio Public Library System (TX) and is a lecturer in the iSchool at San Jose State University (CA). She is a consultant, speaker, thinker, writer and trainer in teen library services and programming with a specialty in teen library spaces. In 2011, Jennifer was recognized by Library Journal as a "Mover & Shaker" in the area of innovation. The New York Times recognized her work in teen library services when it presented her with the New York Times Librarian Award in 2005. Her book Real-World Teen Services was published by ALA Editions in 2015. Follow Jennifer on Twitter @jenVLSQZ.


  Also of interest:  
Real-World Teen Services
Item Number:  978-0-8389-1342-0
Velásquez presents fresh ways of thinking about the role of the teen services librarian and how it fits into the organizational structure.
Price: $52.00
Risky Business: Taking and Managing Risks in Library Services for Teens
Item Number:  978-0-8389-3596-5
Change is risky business, but librarians must be prepared to initiate change to best serve teens. YA service innovators Linda W. Braun, Hillias J. Martin, and Connie Urquhart explain how to be smart about taking risks without shying away from them.
Price: $57.00
Young Adults Deserve the Best: YALSA's Competencies in Action
Item Number:  978-0-8389-3587-3
Developed by Young Adult Library Services Association (YALSA), this book outlines eight areas of focus for providing quality library service in collaboration with teenagers.
Price: $49.00