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Hope, Hype and VoIP: Riding the Library Technology Cycle
Char Booth
Item Number: 978-0-8389-5811-7
Publisher: ALA TechSource
Price: $43.00
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Library Technology Reports, July 2010 (46:5)

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36 pages
8.5" x 11"
Year Published: 2010

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From the time that personal computers became ubiquitous, there’s been no shortage of “the next big thing” in technology. While some new technologies do prove to be revolutionary, there are plenty that flame out very quickly. Librarians often work with limited financial resources, so when a library invests in a new technology, staff must be confident that they are committing money and effort to something that will be useful in the long-term rather than to an idea with a lot of hype.

In the July 2010 issue of Library Technology Reports, Char Booth examines the long-term adoption of one established tool, Voice over Internet Protocol (VoIP) in order to gain insight into the library innovation process. In addition to providing a wealth of guidance and information on how librarians can use this specific technology to enhance service, Booth also examines how various facets of this technology were examined, adopted, adapted and rejected. “Hope, Hype and VoIP: Riding the Library Technology Cycle” provides guidelines for how librarians looking at new technologies can evaluate them critically, creatively and with an eye toward sustainability.

Topics Covered in this Issue Include:
  • VoIP Demystified
  • IP Phones, Software VoIP, and Integrated and Mobile VoIP
  • VoIP in Professional Communication, Collaboration, and Development
  • VoIP in Reference, User Services, and Instruction
  • Video Kiosk as Hype Cycle
  • Lessons for Library Innovation
  • Knowledge Sharing and the Next-Generation Network

About the Author

Char Booth is E-Learning Librarian at the University of California, Berkeley. A 2007 ALA Emerging Leader and 2008 Library Journal Mover and Shaker, Char blogs about library futures, instructional design, and technology literacy at info-mational, and tweets @charbooth. She is the author of Informing Innovation: Tracking Student Interest in Emerging Library Technologies at Ohio University and Reflective Teaching, Effective Learning; Instructional Literacy for Library Educators.

Char completed an ME in educational technology at Ohio University in 2008, an MSIS at the University of Texas at Austin’s School of Information in 2005, and a BA in history at Reed College in Portland, Oregon, in 2001.

About Library Technology Reports

Published by ALA TechSource, Library Technology Reports helps librarians make informed decisions about technology products and projects. Library Technology Reports publishes eight issues annually and provides thorough overviews of current technology. Reports are authored by experts in the field and may address the application of technology to library services, offer evaluative descriptions of specific products or product classes, or cover emerging technology. Find out more information on this publication and how you can subscribe here.


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