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Standards and Assessment for Academic Libraries: A Workbook
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| William Neal Nelson and Robert Fernekes |
| Item Number: 978-0-8389-8211-2 |
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| Publisher: ACRL |
| Price: $25.00 |
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156 pages
8.5" x 11"
Softcover
ISBN-13: 978-0-8389-8211-2
Year Published: 2002
In 2000, ACRL approved the new Standards for College Libraries, which represent a departure from previous standards because of their emphasis on outcomes assessment as a basis for measuring library effectiveness. Using the new standards has meant looking at library operations in new ways. This workbook is designed to assist library professionals in academic libraries of all sizes, both public and private, in applying the new ACRL Standards for College Libraries. Based on a workshop developed by the authors and presented over a dozen times, it provides questions, worksheets, suggested resources, and sources of comparative data for evaluating performance in academic libraries. A concept map illustrates the essential relationships among the institutional mission, the library, and the user. The processes that support nine key library functions listed in the concept map are examined in detail in respective sections of the workbook. Each section also includes a methodology, including checklists and tips, for responding to evaluation questions. Selected bibliography."Librarians who are not experienced in conducting a self-study will find the workbook an easy-to-follow framework"—Portal: Libraries and the Academy.
Table of Contents
Introduction ix
Part I—Overview 1
Standards for College Libraries, 2000 Edition: Planning, Assessment, and
Outcomes Assessment (Excerpts) 3
planning
Chart for Planning 5
Use of Mission Statements in Planning and Assessment 6
Reese Library Mission Statement 7
Augusta State University Mission Statement 8
assessment
Chart for Assessment 10
Use of a Planning Matrix 11
Reese Library Purposes and Goals 12
Reese Library Evaluation Plan 13
Assessment - Worksheet 19
Using Existing Institutional Evidence - Worksheet 20
Using Statistical Data for Peer Comparison - Worksheet 21
YOUR Library Planning Chart - Worksheet 22
outcomes assessment
Chart for Outcomes Assessment 24
Closing the Loop 25
Reese Library Closing the Loop 26
Planning, Assessment, & Outcomes Assessment 34
Continuous Improvement: Closing the Assessment Loop 36
Part II—Overview 37
Assessment of Outcomes and Educational Impact 39
Glossary of Key Assessment Topics and Terminology 40
Strategic Planning Survey - Worksheet 43
services
Defining and Measuring Your Library’s Contribution to Institutional Goals 44
Chart for Services 45
Evaluation Questions/ Points of Comparison 46
Services - Worksheet 49
User Survey Sample Questions 51
instruction
Defining and Measuring Your Library’s Contribution to Institutional Goals 53
Chart for Instruction 54
Evaluation Questions/ Points of Comparison 55
Instruction Survey 58
Instruction Assessment Activity Checklist 60
Instruction - Worksheet 62
User Survey Sample Questions 64
resources
Defining and Measuring Your Library’s Contribution to Institutional Goals 65
Chart for Resources 66
Evaluation Questions/ Points of Comparison 67
Resources - Worksheet 71
User Survey Sample Questions 73
access
Defining and Measuring Your Library’s Contribution to Institutional Goals 74
Chart for Access 75
Evaluation Questions/ Points of Comparison 76
Access - Worksheet 78
User Survey Sample Questions 79
staff
Defining and Measuring Your Library’s Contribution to Institutional Goals 82
Chart for Staff 83
Evaluation Questions/ Points of Comparison 84
Staff - Worksheet 86
facilities
Defining and Measuring Your Library’s Contribution to Institutional Goals 88
Chart for Facilities 89
Evaluation Questions/ Points of Comparison 90
Facilities - Worksheet 92
User Survey Sample Questions 94
Part III—Overview 95
communication & cooperation
Chart for Communication & Cooperation 96
Evaluation Questions 97
administration
Chart for Administration 98
Evaluation Questions 99
budget
Chart for Budget 100
Evaluation Questions/ Points of Comparison 101
Regional Accreditation: Citations & Current Status 104
Appendices:
Appendix A: Selected Bibliography on Academic Library Assessment 106
Appendix B: Concept Map for Academic Library Assessment 112
Appendix C: Sample Survey: ASU Graduating Student Survey 113
Regional Accrediting Association Standards: Links to CLS Standards
Appendix D-1: Middle States–Current Standards 118
Appendix D-2: Middle States–New Standards (effective 2003 - 2004) 122
Appendix E: North Central Standards 124
Appendix F: New England Standards 127
Appendix G: Northwest Standards 129
Appendix H-1: Southern Association–Current Standards 133
Appendix H-2: Southern Association–New Standards (effective 2004) 136
Appendix I: Western Association–Current Standards 138
About the Author
Reviews
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