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Strategic Planning for Results
Sandra Nelson
Item Number: 978-0-8389-3573-6
Publisher: ALA Editions
Price: $74.00
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312 pages
8.5" x 11"
ISBN-13: 978-0-8389-3573-6
Year Published: 2008
AP Categories: A, C, UP

The PLA Results Series has long served to help public librarians envision, evaluate, and respond to community needs with distinctive programs and services. Building from this proven model, Strategic Planning for Results is the fully revised version of Planning for Results, the foundational book in this groundbreaking series.

Sandra Nelson, senior editor of the Results Series, focuses on the essential steps to draft a results-driven, strategic planning process that libraries can complete over the course of four months, regardless of organizational structure or size. Reflecting on the current planning environment for public libraries, Nelson makes the case for strategic rather than long-term planning and includes a wealth of information about understanding and managing the change process to help staff

  • Assess the change-readiness of the library and preparing staff to implement forthcoming changes
  • Simplify data collection and decision-making processes through the use of 14 reproducible workforms
  • Identify service priority options and reach agreement as a group
  • Successfully present and communicate within their library

    Including the newly revised and adopted Public Library Service Responses, along with case studies, workforms, and tool kits, Strategic Planning for Results offers librarians a wealth of ideas to effectively meet changing community needs.
    Table of Contents




    Part One    The Planning Process
    Chapter 1    Plan to Plan
    Chapter 2    Identify Service Priorities
    Chapter 3    Set the Stage
    Chapter 4    Describe the Future
    Chapter 5    Communicate the Plan
    Chapter 6    The Rest of the Story

    Part Two    Public Library Service Responses
    Introduction to the Service Responses
    Be an Informed Citizen: Local, National, and World Affairs
    Build Successful Enterprises: Business and Nonprofit Support
    Celebrate Diversity: Cultural Awareness
    Connect to the Online World: Public Internet Access
    Create Young Readers: Early Literacy
    Discover Your Roots: Genealogy and Local History
    Express Creativity: Create and Share Content
    Get Facts Fast: Ready Reference
    Know Your Community: Community Resources and Services
    Learn to Read and Write: Adult, Teen, and Family Literacy
    Make Career Choices: Job and Career Development
    Make Informed Decisions: Health, Wealth, and Other Life Choices
    Satisfy Curiosity: Lifelong Learning
    Stimulate Imagination: Reading, Viewing, and Listening for Pleasure
    Succeed in School: Homework Help
    Understand How to Find, Evaluate, and Use Information: Information Fluency
    Visit a Comfortable Place: Physical and Virtual Spaces
    Welcome to the United States: Services for New Immigrants

    Part Three    Tool Kits
    Groups: Identifying Options
    Groups: Reaching Agreement
    Library Communication
    Presenting Data

    Part Four    Workforms
    A    Communication Plan
    B    Select Planning Committee Members
    C    Community Vision
    D    Community SWOT Analysis
    E    Library SWOT Analysis
    F    Analyze Change Readiness
    G    Goal Worksheet
    H    Objective Worksheet
    I    Branch Goals
    J    Branch Objectives
    K    Organizational Competency Issues
    L    Communication Plan
    M    Message Elements
    N    Forced-Choice Process


    About the Author
    Sandra Nelson is a consultant, speaker, trainer, and writer specializing in public library planning and management issues. She has presented hundreds of training programs in over 35 states during the past two decades. During her career, Nelson has worked in both large and small public libraries and in state library agencies. She chaired the Public Library Association committee that developed the PLA planning process, as set forth in Planning for Results: A Public Library Transformation Process.

    "If you're serious about strategic planning, then buy this book. And then don't forget to follow through on the plans you worked so hard on by buying and studying its companion text immediately afterward. If you're going to sweat over planning, it's worth doing it right."
    --Marketing Library Services

    “A must-have publication for every public library, as well as the kind of publication librarians in other contexts could use.”
    --Library Hi Tech

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