Browse Our Categories



Offering Service and Support to the LGBTQIA Community and Allies Workshop—Group Rate
Jessica Jupitus
Item Number: 1541-9170
Publisher: ALA Publishing eLearning Solutions
Price: $110.00
Email Friend
  Order Options:  
  Add To Cart  
  Add To Wish List  

This is a group rate for 3 or more people viewing from a single computer. If you are viewing alone or with one other viewer, please purchase at the individual rate.

A 90-minute workshop, Wednesday, June 7, 2017, 2:30pm Eastern/1:30 Central/12:30 Mountain/11:30am Pacific

This is an online event hosted through Webex. Further technical information is available at the ALA Store FAQ page.

How Workshop Registration Works
While completing your purchase, you’ll be asked to fill in the name and e-mail address of the group leader who will sign in to the event on behalf of your group. Once you complete your purchase, the group leader will receive an e-mail from Webex confirming registration. This e-mail includes the login information for the event, including the weblink the group leader will use to sign in to the event, so please keep it in a safe place.

Upon purchase you will receive a registration PDF in the form of a digital download. This PDF contains a link to our Registration page. In case you do not receive the automatic email from WebEx, you can use the link found on this PDF to access the workshop. The download link can be found on the final confirmation screen after you complete your purchase and may also be accessed from your Account History.

If you prefer to register by phone, call 1-866-746-7252, Monday-Friday, 8:00am-6:00pm Eastern to register; or email your purchase order to

For pricing on bulk registrations, please contact

ALA Publishing eLearning Solutions Workshops offer a convenient, hands-on learning experience that will help you and your colleagues make the best decisions for your library. This workshop is licensed for use by staff or users of the purchasing institution or library organization.

At Your Service

Accommodations are offered based on user needs. For transcription, live captioning, or other accessibility requests, please contact us at

Offering Service and Support to the LGBTQIA Community and Allies Workshop
A 90-minute workshop, Wednesday, June 7, 2017, 2:30pm Eastern/1:30 Central/12:30 Mountain/11:30am Pacific

Librarians are always thinking of ways to reach more users, make the library a more welcoming environment, and provide patrons with better services. With the increasing visibility of gay, queer, transgender, and gender non-binary issues, it has been evident that more people are interested in better understanding these communities and how to offer services that are both respectful and helpful.

Information on sexuality and gender identity can be hard to find, and sometimes patrons are uncomfortable asking and discussing these topics. In this workshop, Jupitus will provide you with informative ways on how you can create a warm and welcoming space with visible allies to serve the lesbian, gay, bisexual, transgender, queer, intersex, and asexual (LGBTQIA) community and help develop your library services all at the same time. You’ll come out of the session with great programming ideas and strategies to get your administration and community on board.

Learning outcomes:

  • Learn about different programs and guidelines to serve people who identify as LGBTQIA
  • How to create a safe and welcoming space
  • Community partnerships and local tie-ins to increase your reach
  • The importance of offering these services and how to persuade administrators and others in your community to be supportive of these new initiatives

About the Instructor

Jessica Jupitus is a central library manager in Sacramento and a skater/coach for the Sac City Roller—“Lipstick Librarian.” Her obsession with fitness, roller derby, and cool library programming has led to the creation of non-traditional programs like Punk Rock Aerobics and Heavy Metal Yoga. Jessica won the ALA/Scholastic “@ your library” grant in 2012 with a week-long suite of LGBTQIA programming and has been committed to offering programming like Rainbow Family storytime and collaborative opportunities like the Q Prom with the local LGBT Center. In 2014, she was the recipient of a “Pride Award” for her work with the community and was named a Library Mover and Shaker.


  Also of interest:  
GLBT Book Month Poster
Item Number:  5170-1531
Celebrate GLBT Book Month this June!
Price: $18.00
A Year of Programs for Millennials and More
Item Number:  978-0-8389-1332-1
This handy guide specifically targets those on the cusp of the born-digital generation and their peers, offering up a year’s worth of programming suitable for both public and academic libraries.
Price: $49.00
Bringing the Arts into the Library
Item Number:  978-0-8389-1175-4
Using a library’s facilities to bring arts to the community is a wonderful marketing and outreach opportunity, a tangible way to show the public that libraries offer value, thus shoring up grassroots support.
Price: $55.00