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Human Resources for Results: The Right Person for the Right Job
Jeanne Goodrich and Paula M. Singer for PLA
Item Number: 978-0-8389-3570-5
Publisher: ALA Editions
Price: $62.00
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176 pages
8.5" x 11"
ISBN-13: 978-0-8389-3570-5
Year Published: 2007
AP Categories: A, C

“Use human resource management functions and techniques to accomplish your library’s goals and objectives in order to provide your community with the library services it wants and needs.”
--Jeanne Goodrich and Paula Singer, from the Introduction

Expanding on the highly effective PLA Results Series, Goodrich and Singer offer PLA colleagues a strategic approach to the human resources (HR) function in the library. The book focuses on a variety of possible projects and how to staff them, allowing each library to decide where and how to focus their attention. It includes everything needed to deploy HR strategically in the library and:

  • Align staff resources with what needs to be done
  • Identify the right people for the right jobs and develop meaningful job descriptions
  • Create a high-performance work force through performance plans, coaching, and evaluation
  • Retain the best and brightest by creating the culture, designing expectations, and building commitment

    Packed with practical tools, this hands-on guide includes a familiar case study that illustrates how the information can be applied, along with twelve workforms to help you collect and organize the data you need to make informed HR decisions. Using this project-based approach, library directors, administrators and human resource managers can identify and motivate the right team members to achieve the library’s goals and service priorities as identified in the planning process.
    Table of Contents


    1. Strategic Human Resources
    2. Create Alignment
    3. Describe the Job
    4. The Right Person for the Right Job
    5. Create a High-Performance Workforce
    6. High-impact Retention: Retaining the Best and Brightest

    Committee Charge
    Gap Analysis
    Position Description Questionnaire
    Job Description Template
    Recruitment Process
    Developing Interview Questions
    Reference Check Form
    Individual Performance Plan
    Performance Evaluation Tool
    New Employee Orientation
    Exist Interview Questionnaire


    About the Authors

    Jeanne Goodrich is a consultant and trainer specializing in public library planning and work flow analysis, and data collection and analysis. Before becoming a full time consultant, she gained more than thirty-five years of experience in public library management, most recently as Deputy Director of Portland’s Multnomah County Library. She is coauthor of Staffing for Results.

    Paula M. Singer, PhD, with more than twenty years of experience as consultant, is currently the principal consultant of The Singer Group, Inc., specializing in compensation, leadership and human resources development, strategic planning, succession planning, and organization design. She coauthored Winning with Library Leadership with Christi Olson and Developing a Compensation Plan for Your Library.


    "Shows library managers how to use various HR functions to support goals and service priorities." --Book News

      Also of interest:  
    Implementing for Results: Your Strategic Plan in Action
    Item Number:  978-0-8389-3579-8
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    Strategic Planning for Results
    Item Number:  978-0-8389-3573-6
    Strategic Planning for Results is the fully revised version of Planning for Results, the foundational book in this groundbreaking series.
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    Staffing for Results: A Guide to Working Smarter
    Item Number:  978-0-8389-0826-6
    Giving you tools from the experts of PLA to get the job done, this indispensable guide will help you to show and prove results.
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